At Alter-Native, we are strongly aware of the trust you place in us and our responsibility to protect your privacy. As part of this commitment, we let you know what information is collected when you use our products and services, why it is collected and how it is utilized to improve your shopping experience.
We have five basic privacy principles that describe how our approach to privacy and user information is transmitted across all our products:
- Use information to provide our users with valuable products and services.
- Develop products that reflect strong privacy standards and practices.
- Ensure the collection of personal information transparent.
- Provide users meaningful choices to protect their privacy.
- Be a responsible steward of the information we hold.
This Privacy Center was created to provide you with easy-to-understand information about our products and policies which will help you make a more informed choice about which products you use, how to use them and what information you are providing to us.
When an order is placed with us, we are required to hold personal information including your name, email address, phone numbers and home address so that your orders can be processed and fulfilled without any delays.
All information provided by buyers will be added to a database which is the sole property of Alter-Native and will be used for the following purposes: For purchase orders; To enable both easier use of the site and the purchase of goods; To inform buyers via e-mail of any new products, special offers and latest news on products being offered on our sites. Alter-Native will not disclose any information to a third party without your consent except for the purpose of processing your order and arranging delivery.
Alter-Native is committed to protecting the security and privacy of the buyer's personal information. We provide you with a safe and secure transaction environment when buying online. Credit card information is entered directly into our payment partner's systems and are neither transmitted nor held on any Alter-Native systems.
The buyer's personal information if warranted may also be verified with the proper controlling agencies concerning fraud prevention. If there is a legal obligation to do so, Alter-Native may choose to disclose information to the proper authorities.